Feedback

We are very eager to hear from you. As part of our commitment to providing exceptional customer service, we treat every email from our customers with the highest level of service.

Thank you for taking the time to contact us!

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Full Name:
Activation Date: / /
Address:
City/St/ZIP:
Country:
Home Phone: Work Phone:
Email:
Store Location Where Purchased:
Mobile Number:
Carrier:
Best Way To Contact You:

1. How did you hear about our Company? Family
Friend
Other
2. Was the Digital Highway store clean and free from clutter?

Yes
No

3. How promptly were you greeted? <1 min
<3 min
>5 min
4. Was the sales associate dressed in business casual attire? Yes
No
5. Were you greeted courteously? Yes
No
6. Did the sales associate listen to your needs? Yes
No
7. Did the sales associate seem enthusiastic and interested in your needs? Yes
No
8. Was the sales associate knowledgeable? Yes
No
9. Did the sales associate suggest additional items with your purchase? Yes
No
If yes, what did they suggest?
10. Were different products easy to locate throughout the store? Yes
No
11. Was the merchandise well represented? Yes
No
12. Did the quality of the merchandise meet your expectations? Yes
No
13. What products did you purchase?
14. Would you shop at this location again? Yes
No
15. Would you refer others to Digital Highway? Yes
No
16. How long was your buying experience? <20 min
>20 min
>1 hour
17. How satisfied were you with your last shopping experience? Satisfied
Somewhat Satisfied
Dissatisfied
Additional Comments: How can we better serve you?